Rate Increase FAQ
What has SLVWD done to minimize its operating expenses?
In recent years, SLVWD has reduced front-office costs through automated billing. It has reduced construction expenses by expanding its engineering department, enabling it to perform some work more cost-effectively in-house. Recent and in-progress infrastructure upgrades save money by reducing water leaks and shifting to lower-cost, time-of-use power rates. At times, the total amount spent on staff salaries has decreased due to retirements, departures of senior personnel, and job consolidations. Finally, since 2019, the budget has been reviewed annually to reduce costs, and this has led to the elimination of multiple programs, some of which SLVWD might ideally have retained.
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